TERMS OF SERVICE

Last updated 4 April 2023.


Welcome to Silvertolia, an e-commerce website that allows users to purchase a wide variety of silver jewellery and natural stone online. Please read these terms of service carefully before using the Site, as they govern your use of the Site and the services we offer. By accessing or using the Site, you agree to be bound by these terms of service.

 

Agreement to Terms of Service

By accessing or using the Site, you agree to be bound by these terms of service, which include our Privacy Policy. If you do not agree to these terms, you should not use the Site.

 

Products and Services

We offer various products and services on the Site, including but not limited to the sale of goods. All products and services are subject to availability, and we reserve the right to change or discontinue any product or service at any time without notice.

 

Ordering and Payment

To purchase products on the Site, you must provide accurate and complete payment information, including but not limited to your credit card number, expiration date, and billing address. By providing this information, you represent and warrant that you have the right to use the payment method provided, and that you authorize us to charge the payment method for the total amount of your purchase.

 

Shipping and Delivery

We will use commercially reasonable efforts to ship your order within the estimated delivery time provided on the Site. However, we cannot guarantee delivery dates or times, and we are not responsible for any delays in delivery caused by events beyond our control. 

 

Returns and Refunds

We offer a return and refund policy for most products sold on the Site. If you are not satisfied with your purchase, please refer to our return and exchange policy for instructions on how to return the product and receive a refund.

 

Intellectual Property

The Site and its contents, including but not limited to text, graphics, images, logos, and software, are the property of the company or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use any content on the Site without our prior written consent.

 

Disclaimer of Warranties

THE SITE AND ITS CONTENTS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE ERROR-FREE OR UNINTERRUPTED.

 

Indemnification

You agree to indemnify and hold harmless the company, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, actions, suits, or proceedings, as well as any damages, losses, or expenses, including but not limited to reasonable attorneys' fees, arising out of or related to your use of the Site or any products or services purchased on the Site.

 

Governing Law and Jurisdiction

These terms of service shall be governed by and construed in accordance with the laws of the jurisdiction in which the company is located, without giving effect to any choice of law or conflict of law provisions. Any legal action or proceeding arising out of or related to these terms of service or the Site shall be brought exclusively in the courts of that jurisdiction.This Agreement is subject to Turkish Law and Ankara Courts and Enforcement Offices will be authorized in disputes arising from the Agreement.

 

Modification of Terms of Service

We reserve the right to modify these terms of service at any time. If we make changes, we will notify you by revising the date at the top of the page.

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